- PERSONAL WARRANTIES
PROGIRA is responsible for the processing of your personal data and is responsible for such processing in accordance with applicable law. For more information about how to contact us, see section 12.
- LEGAL BASIS FOR TREATMENT OF PERSONAL DATA
You can revoke your consent at any time by contacting PROGIRA. In that case, PROGIRA will no longer process your personal information for the specific purposes you consented to.
If you are a private individual and buy products and / or services from PROGIRA or a partner, we will process your personal information as necessary to complete the agreement with you.
If you are a representative of a customer company that purchases products and / or services from PROGIRA, a group company or partner, we process your personal information as necessary to provide the products and / or services and support that the business customer has purchased.
PROGIRA’s marketing interest
PROGIRA may use your personal information to provide you with information about our existing and new products and services.
- WHEN DO WE COLLECT PERSONAL DATA?
PROGIRA collects and processes personal information about you when you visit and use the Website, contact our customer service and / or technical support, submit personal information to us through our contact forms or buy a product or service. PROGIRA can also get information from Esri’s Group companies or partners as far as it is relevant to administer offers and purchase of products or services that you are interested.
- WHAT DOCUMENTS ARE WE DEALING ABOUT YOU?
In most of the cases, PROGIRA receives and collects data about you, from you. When you buy a product and /or service, and / or otherwise contact us, PROGIRA can collect personal information about you, such as your name, your contact details, and your IP address.
- WHY DO WE COLLECT DATA ABOUT YOU?
PROGIRA mainly processes your personal information for the following purposes:
- Manage and improve the Website progira.com;
- Improve customer experience;
- Observe obligations towards customers, such as processing your information request;
- Provide support and service;
- For delivery of the product / service as well as upcoming upgrades;
- Refer to other group companies and / or partners so that these companies can offer products and services to you;
- Support for market and customer analyzes, statistics, business follow-up and business development related to PROGIRA’s products and services, as well as the Website; and
- Comply with security requirements and other statutory requirements or regulatory requirements.
In some cases, we may provide specific information and request your consent that PROGIRA sends you newsletters, and other direct mail to you regarding our products and services, by email or otherwise; and that your data is linked, segmented and analyzed to target marketing to you based on the orders you placed and the software you are using.
- HOW LONG DO WE STORE INFORMATION ABOUT YOU?
- WHO DO WE SHARE THE DATA WITH?
PROGIRA may provide information to group companies and partners to fulfill our agreement with you or the company you represent, for example, to deliver ordered goods or services. PROGIRA may also disclose personal data to companies handling personal information on behalf of PROGIRA’s, group companies, partners and IT providers.
We may share your personal information in a controlled and secure manner with third-party data processors and service providers that we engage to provide aspects of our services on our behalf. These data processors and service providers are IT providers, providers for services such as web hosting, developing and support for the Website, as well as Google in the United States, through Google Analytics. PROGIRA may also disclose your information to Esri Sverige AB and / or Esri Inc. in the United States to handle support issues and related products and / or services to Esri’s products and / or services.
Personal data may also be disclosed if it is necessary to comply with applicable legal requirements or governmental requirements, to protect the legal interests of PROGIRA or to detect, prevent or detect fraud and other security or technical issues.
PROGIRA takes steps to protect all personal data transmitted to such third parties, or transferred to a non-EU country, in accordance with applicable privacy laws. PROGIRA will ensure that there is an adequate level of protection for your data in cases of transfer to non-EU / EEA countries.
- THE PROTECTION OF YOUR PERSONAL DATA
You should always be able to feel confident when you submit your personal information to us. PROGIRA has therefore taken the security measures needed to protect your personal data transmitted to third parties and against unauthorized access, change and deletion.
Cookies are a small text file that can be used to save visitor information and to enable special functionality on the site. Below you will find information about how we use this technology and what we use the information for.
How many cookies do we use on www.progira.com?
Three. One used to display text, one used by our Sitecore publishing system and another used by Google Analytics to help us collect web statistics.
What is it for and how can I identify it?
It is a so-called session cookie or temporary cookie, which means that when you close the browser, it disappears (unlike “common” cookies stored as a small text file on your computer).
The cookie is called “ASP.NET_SessionId” and contains only data that may look like this: “ah3hkjf4jfa4mvn3czxp”.
What is it used for?
It enables the web application server to keep track of the sort of information requests and to which clients it belongs to. Therefore, we do not save any sensitive or personal information at all.
Google Analytics cookie
Google Analytics is a free service that helps collect statistics about the website. We use this service to better understand the visitors and make it easier for us to understand where bottleneck or error pages are found on the page. This helps us to improve our website and to develop it in the right direction.
What is it used for?
- Ensures that a page hit is recorded even if the page was cached or lay on the proxy server,
- Analyzes the link and collects campaign information and
- Updates visitor activity information.
How can I prevent cookies from being saved on my computer?
If you do not want to accept cookies, your browser can be set so that you automatically deny cookies storage or inform each time a site requests a cookie to be stored. Through the browser, previously stored cookies can also be deleted.
If you are using another browser or looking for more information about changing your security settings, please refer to the browser’s help pages.
You can also follow the to learn more.
- YOUR RIGHTS
PROGIRA is responsible for the processing of your personal data in accordance with applicable legislation. You may request, at any time, to access, rectify, de-identify, restrict, supplement or delete your personal information that is incorrect, incomplete or misleading. You also have the right to object the treatment, or to the processing of the personal data that you have previously provided to us.
You have the right to receive, by written request, a register extract from PROGIRA for any personal information that is registered about you and the purpose of the treatment.
You also have the right to lodge any complaints in relation to PROGIRA’s processing of your personal data with the Data Inspector or other regulatory authority competent for your country or region.
If you do not want PROGIRA to process your personal information for direct marketing, you can notify PROGIRA in writing.
You can choose if you want to receive electronic communication from PROGIRA. If you no longer want to receive marketing-related emails, newsletters from PROGIRA on a going-forward basis, you may opt-out by clicking the unsubscribe button at the bottom of each promotional email you receive from us.
- CONTACT INFORMATION